Association collection policies are set by the board members of individual associations and may be included, at least in part, within an HOA’s declaration and bylaws. A collection policy outlines the association’s internal protocol for determining how the unpaid assessments will be handled.
Individual HOAs can mostly adopt whatever policies are appropriate, as long as they comply with applicable state and federal laws. Typical collection policies include:
When assessments are due and when they are considered “delinquent;”
The collection fees and when they can be imposed by the HOA;
The steps the HOA takes to collect the delinquent fees, including any required written notices; and
The third-party vendors the HOA uses for collection—such as collections agencies and lawyers.
Therefore, depending on the association’s collection procedures, one association might refer an account to a collections agency as soon as it is 30 days past due, while another might not send accounts for collection at all.
Collection policies are required in a few states but usually left up to the board’s discretion. See, e.g., Colo. Rev. Stat. § 38-33.3-209.5 (requiring written policy); O.R.S. § 5312.06(d)(11) (permitting but not requiring formal collection policy). Consequently, not every HOA adopts an official, written collection policy.
It is essential that an HOA follow its internal policies and enforce homeowner obligations consistently. Homeowners can potentially assert unequal or selective enforcement action as a defense in a civil lawsuit. See, White Egret Condo., Inc. v. Franklin, 379 So.2d 346 (Fla. 1979); Bloch v Frischholz, 587 F3d 771 (CA 7 2009).
Court Decisions
Park Place Estates Homeowners Assn. v. Naber, 29 Cal.App.4th 427, 35 Cal. Rptr. 2d 51 (Cal. Ct. App. 1994). The court recognized an association’s need to collect delinquent assessments because “homeowners associations would cease to exist without regular payment of assessment fees, the Legislature has created procedures for associations to quickly and efficiently seek relief against a nonpaying owner.”
Saunders v. Thorn Woode Partnership L.P., 265 Ga. 703, 462 S.E.2d 135 (Ga. 1995). An association’s enforcement activities must be “procedurally fair and reasonable,” and its decisions must be made in “good faith … reasonable and not arbitrary and capricious.”
In 1977, Congress passed the federal Fair Debt Collection Practices Act (the “FDCPA” or “Act”) to prevent abusive, deceptive, and unfair debt collection practices by debt collectors. The act prohibits debt collectors from harassing consumers or using deceptive conduct when attempting to collect a debt. Homeowners or condominium maintenance assessments are subject to the FDCPA, therefore, the association’s debt collectors must follow the law when attempting to collect past due fees from homeowners.